Vg88 Privacy Policy — How Your Information Is Protected

When you create an account and use our services on vg88, certain information is collected automatically or directly from you.

What you provide directly

• At registration: Name, date of birth, mobile number, and password.
• For Identity Verification: A copy of your national ID or passport (used for verification purposes only).
• At the time of payment: Mobile banking number or crypto wallet address.
• When you contact support: Issue description and chat history.

Automatically collected data

• Device type, operating system, and browser version.
• IP address and approximate location (city-level only, not your exact address).
• Usage statistics such as time spent on the site and pages visited.
• Cookies and session data (see the Cookies section below for details).

Vg88 collects information for one reason only — to provide you with a better experience. Every purpose is clearly outlined below.

Vg88 uses your information only for the purposes listed below. For any other use, your consent will be obtained first.

• Account management: For login, security verification, and account settings management.
• Transaction Processing: For processing deposits, withdrawals, and bonuses.
• Support services: Your previous contact history is reviewed to help resolve your issue as quickly as possible.
• Security: To detect fraud, money laundering, and unauthorized account access.
• Service Improvement: To analyze which features are used most and improve the platform accordingly.
• Promotional Communications: You'll only hear about offers and new features if you've given your consent.

Vg88 never sells or rents your personal information. However, limited data may be shared in certain specific circumstances.

Who it may be shared with

• Payment processor: Transaction details are shared with Mobile Pay, Nagad, or crypto platforms as necessary to process your transactions.
• Technology Partners: Server hosting and security providers — they operate solely under our instructions and have no independent access to your data.
• Regulatory authority: In response to lawful requests from licensing authorities or law enforcement agencies.
• Fraud detection services: Specialist services may be used to investigate suspicious activity.

What is never shared

• Selling data to advertisers or marketing companies.
• Personal or financial information with social media platforms.
• To other gaming platforms or competitors.

All third parties we share data with are bound by our strict confidentiality agreements.

Vg88 uses cookies and similar technologies to ensure site functionality and improve your browsing experience.

Cookie Type

• Essential Cookies: To maintain your login session and ensure security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: To remember your language preference and theme settings.
• Analytics Cookies: To understand which sections of the site are most visited — no individuals are identified, statistics only.
• Marketing Cookies: Only with your consent — and only to show you relevant offers if you choose.

You can manage or clear cookies at any time through your browser settings. Note that disabling essential cookies may affect site functionality.

You have several important rights over your personal data. vg88 respects and upholds all of them.

To exercise these rights Help Center's Contact us and we'll respond within 30 business days.

Vg88 does not retain your data indefinitely. Each type of information has a defined retention period.

• Account information: For the duration of your active account and 5 years after closure (as required by law).
• Transaction Records: 7 years (in compliance with financial regulations).
• Support Chat: Automatically deleted after 3 years.
• Login Logs & IP: 1 year.
• Marketing Preferences: Deleted 6 months after opt-out.

Due to legal obligations, some data may not be deletable before a set period. You will be notified separately in such cases.

Vg88 may update this privacy policy as needed. You will be notified based on the nature and significance of any changes.

• Minor Changes: Check the last updated date at the top of the page to stay informed.
• Major Changes: A notice will be sent to your registered mobile number or email at least 14 days before changes take effect.
• Key changes: You will be asked to provide explicit consent again under the new terms.

Continued use of the site after any changes constitutes acceptance of the updated privacy policy.